Mac cannot access the intranet of the switch.

give me a general description of my problem.

switch router IP: 192.168.1.1
wifi router IP:100.23.1.1 (the router uses the switch cable)
wifi user assignment IP: 100.23.1.xxx
Mobile phone users can access 192.168.1.1
my mac cannot access 192.168.1.1
because there are only two wireless devices, all did not do other tests.

because I don"t understand the network google for a while, I don"t know how to solve the problem.
all the things found are probably Mac, connection, VPN, unable to access the intranet. Something like that.
ask the boss to give me an answer.
Thank you very much!

Network Network-Transport-Protocol

Apr.12,2021

this does not involve VPN, you first try using ping, you need to make sure that your MAC can access the wifi router, and then check it step by step. I think it has something to do with your application.

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